Your tickets will be sent to you via email 2 weeks before the event.

When do I get my Hospitality Tickets?

No. In 2024, there is no After Race Concert on Friday night.

Is there a Friday night concert in 2024?

The schedule for the 2024 VAILO Adelaide 500 has not been released yet. However, the concerts will take place on the Saturday and Sunday night.

What time does the After Race Concert Series begin?

No, you will need a ticket to the event as well as a Paddock Pass.
&nbsp;
The Supercars Paddock is where all the behind the action scenes take place. With a Paddock Pass you can get closer to the teams’ garages, transporters and maybe even meet and grab an autograph from your favourite driver.
&nbsp;
4-Day, 2-Day Weekend and Single day Paddock Pass options are available.
&nbsp;

Do my Grandstand tickets include the Paddock Pass?

Access to the Boost Mobile Supercross Sprint is INCLUDED in your ticket to the event. The event will run across Friday, Saturday and Sunday. Simply hold a General Admission or Grandstand ticket for any day.

How do I buy tickets for the Boost Mobile Supercross Sprint?

The NAPA Speedway will be based in the VAILO Adelaide 500 precinct, allowing traditional fans of the Repco Supercars Championship and the event the opportunity to see the 950 horsepower Sprintcars – live and loud!

Where will the NAPA Speedway be located?

A General Admission ticket for each day you want to attend.
&nbsp;
General Admission and Grandstand tickets give you access to the After Race Concert series. There is NOT a specific ticket for the concerts.
&nbsp;
We suggest checking out some of the on-track and off-track attractions before hitting up the concerts in the night-time!

What ticket do I buy if I only want to attend the After Race Concerts?

Please check that you are using the email address as per the ADL500 Club email sent to you on Monday, 22 April 2024. The tickets will be linked to the email address and information you provided in the ADL500 Club registration form.
&nbsp;
<ul>
<li>If you had an existing Ticketmaster account using this email address, the tickets will be assigned to that account.</li>
<li>If you did not have a Ticketmaster account before today, please select the sign-up option to create an account and secure your seats linked to this email address.</li>
</ul>
&nbsp;
If you have tried this email and you are still having issues, please log this issue with us, by <a href="https://adelaide500.com.au/adl500-club-contact-us">filling out the form here</a>.
&nbsp;
We will endeavour to contact you as soon as possible within the Same Seat Renewal window.

I can’t access my new Ticketmaster Account to view my tickets and complete my purchase?

All people that registered for the Same Seat Renewal window to re-book your 2023 seats, will also receive an email when the “Join the Club” phase opens.
&nbsp;
If you did not choose to re-book your existing seats, you will then have the opportunity to purchase different seats and/or more tickets at this time, at 2023 prices, and subject to available seating.
&nbsp;
It is anticipated that the transaction period for this second phase (Join the Club) will be from 9am ACST, Thursday 9 May and closing 5pm ACST, Monday 20 May – but it is subject to change.
&nbsp;
If you do not transact in this second phase, you will need to wait for the events public on sale date to purchase grandstand seats at 2024 prices. You will also therefore not be a member of the 2024 ADL500 Club.

I’ve had second thoughts about these tickets, and now want to change them, what can I do?

Please be advised that select grandstands (Inside Chicane and Hairpin) for the 2024 VAILO Adelaide 500 have undergone minor adjustments due to operational considerations. As a result, a small number of grandstand seat(s) have been impacted.
&nbsp;
Those that have been impacted have been relocated to a new seat(s), in the same grandstand, similar position and within close proximity to 2023 seat/s.
&nbsp;
If you are unhappy with your re-located seating you can either:
&nbsp;
<ul>
<li>Wait to select a new seat in the second phase, “Join the Club”, which will be from 9am ACST, Thursday 9 May and closing 5pm ACST, Monday 20 May – but it is subject to change.</li>
<li>Or <a title="ADL500 Club - Contact Us" href="https://cms.adelaide500.com.au/adl500-club-contact-us">complete the contact request here</a>.</li>
</ul>
&nbsp;
We will endeavour to contact you as soon as possible within the Same Seat Renewal window.

My 2023 seats were in Inside Chicane Section D and now my seats are in a different Section, why?

Please be advised that select grandstands (Inside Chicane and Hairpin) for the 2024 VAILO Adelaide 500 have undergone minor adjustments due to operational considerations. As a result, a small number of grandstand seat(s) have been impacted.
&nbsp;
Those that have been impacted have been relocated to a new seat(s), in the same grandstand, similar position and within close proximity to 2023 seat/s.
&nbsp;
If you are unhappy with your re-located seating you can either:
&nbsp;
<ul>
<li>Wait to select a new seat in the second phase, “Join the Club”, which will be from 9am ACST, Thursday 9 May and closing 5pm ACST, Monday 20 May – but it is subject to change.</li>
<li>Or <a href="https://cms.adelaide500.com.au/adl500-club-contact-us">complete the contact request form here</a>.</li>
</ul>
&nbsp;
We will endeavour to contact you as soon as possible within the Same Seat Renewal window.

My 2023 seats were in Hairpin West or East and now my seats are in a different location, why?

The VAILO Adelaide 500 team and Ticketmaster have used 2023 purchase data to ensure that they are your same seats.
&nbsp;
In this current phase of the ADL500 Club, you are able to re-book your 2023 4-Day grandstand seats.
&nbsp;
If you want to change seats you can do so during the second phase called “Join the Club” at 2023 prices, or when tickets go on public sale at 2024 prices.
&nbsp;
Please be advised that select grandstands (Inside Chicane and Hairpin) for the 2024 VAILO Adelaide 500 have undergone minor adjustments due to operational considerations. As a result, a small number of grandstand seat(s) have been impacted.
&nbsp;
Those that have been impacted have been relocated to a new seat(s), in the same grandstand, similar position and within close proximity to 2023 seat/s.
&nbsp;
If you are unhappy with your re-located seating you can either:
&nbsp;
<ul>
<li>Wait to select a new seat in the second phase, “Join the Club”, which will be from 9am ACST, Thursday 9 May and closing 5pm ACST, Monday 20 May – but it is subject to change.</li>
<li>Or <a title="ADL500 Club - Contact Us" href="https://adelaide500.com.au/adl500-club--contact-us">complete the contact request form via our website.</a></li>
</ul>
&nbsp;
We will endeavour to contact you as soon as possible within the Same Seat Renewal window.

I don’t think these are the seats I had in 2023, what do I do?

We recommend that you view the tickets within your Ticketmaster account and untick any seat that you do not wish to purchase.
&nbsp;
The seat will then remain unpurchased in your account for the Same Seat Renewal period of 22 April to 3 May 2024.  After 5pm on Friday 3 May 2024, the ticket will disappear from your account and be released allowing other patrons to purchase it.

I do not want to re-book all of my 2023 seats now, what do I do?

In the Ticketmaster portal, you can click on the drop-down button, as highlighted below, and change your seat between Adult and Concession.  This will amend the price accordingly before you proceed to payment.
&nbsp;
Reminder, if you purchase a Concession ticket type you will need to provide proof of Concession identification at gate entry.
&nbsp;
<img loading="lazy" decoding="async" class="alignnone wp-image-1308 size-large" src="http://cms.samb-adelaide-500.satre.tde.agency/app/uploads/2024/05/9870_adult_vs_concession-1024x128.jpg" alt="" width="1024" height="128" srcset="https://assets.adelaide500.com.au/app/uploads/2024/05/25221427/9870_adult_vs_concession-1024x128.jpg 1024w, https://assets.adelaide500.com.au/app/uploads/2024/05/25221427/9870_adult_vs_concession-300x37.jpg 300w, https://assets.adelaide500.com.au/app/uploads/2024/05/25221427/9870_adult_vs_concession-768x96.jpg 768w, https://assets.adelaide500.com.au/app/uploads/2024/05/25221427/9870_adult_vs_concession-1536x192.jpg 1536w, https://assets.adelaide500.com.au/app/uploads/2024/05/25221427/9870_adult_vs_concession-2048x256.jpg 2048w" sizes="(max-width: 1024px) 100vw, 1024px" />

My tickets are showing as Adult, but I need to change these to Concession, how do I do this?

Only ticketholders who had purchased Family Grandstand tickets in 2023 and then registered for same seat renewal, will see this ticket option in their cart.
&nbsp;
If you now wish to convert your seats to the Family Grandstand ticket type, please <a title="ADL500 Club - Contact Us" href="https://cms.adelaide500.com.au/adl500-club-contact-us">complete the contact request form here.</a>
&nbsp;
We will endeavour to contact you as soon as possible within the Same Seat Renewal window.

I have 4 or more tickets and I now wish to purchase them as a Family Pass (2 x Adults and 2 x Juniors or 1 Adult and 3 x Juniors), but the system won’t let me, how do I change it?

All ADL500 Club members will receive the 25th year collectable hard cards and lanyards via Australia Post registered mail, closer to the event.
&nbsp;
Hard cards and lanyards will be addressed and sent to the Ticketmaster account holder and the address provided for that account.
&nbsp;
The event will confirm when hard cards and lanyards have been dispatched via the Ticketmaster email address at that time.

When will I get my ADL500 Club hard card and lanyards?

All people that registered for the Same Seat Renewal/re-bookphase will also receive an email when the “Join the Club” phase opens. You will then have the opportunity to purchase more tickets at this time, at 2023 prices, and subject to available seating.
&nbsp;
It is anticipated that the transaction period for this second phase (Join the Club) will be from 9am ACST, Thursday 9 May and , closing 5pm ACST, Monday 20 May – but it is subject to change.

What if I want to buy more seats?

Grandstand prices for the 2024 VAILO Adelaide 500 will be released to the public on the day of public sale, to be announce/confirmed.

What are the 4-day grandstand prices for the 2024 VAILO Adelaide 500?

Unfortunately the ADL500 Club registration window has closed.  Please ensure you follow our social media channels and/or sign up to our newsletter to be the first to know when we go on public sale.

I missed the registration window (November to January) for the ADL500 Club, can I register and join the pre-sale window now?

If the above information has not helped solve your query, please complete the contract request form <a title="ADL500 Club - Contact Us" href="https://cms.adelaide500.com.au/adl500-club-contact-us">here.</a>
&nbsp;
We will endeavour to contact you as soon as possible within the Same Seat Renewal window.

My question is still not answered

Yes, you can select an option to pay for your tickets by instalments, and if selected, you will pay 25  per cent on initial ticket purchase with a further 3x 25 percent payments on the following dates:
&nbsp;
<ul>
<li>22 April 2024</li>
<li>17 May 2024</li>
<li>31 May 2024</li>
<li>14 June 2024</li>
</ul>

Can I pay for my tickets by instalments?

Access to the NAPA Speedway is INCLUDED in your ticket to the event. The event will run on Thursday and Friday nights. Simply hold a General Admission (including an After 4pm Friday Ticket) or Grandstand ticket for Thursday and/or Friday to watch the Sprintcars battle it out.

How do I buy tickets for the NAPA Speedway?

No. An After Race Concert Reserved D Barrier Pass gets you access to the D Barrier area only. You also need a ticket to the event.

Does an After Race Concert Reserved D Barrier Pass get me into the concert?

A General Admission ticket will give you access to all on-track and off-track attractions for that day including the Boost Mobile Supercross Sprint, NAPA Speedway Sprintcars and After Race Concert Series.

I only want to go to one attraction, what ticket do I buy?

Yes! A General Admission or Grandstand ticket includes access to all on-track and off-track attractions including the After Race Concert Series for the corresponding day.

Does my General Admission or Grandstand Ticket include access to the After Race Concert?

General viewing is based on a first-come first-served basis.
&nbsp;
For those who would like to secure vantage point viewing, then we suggest booking the NAPA Speedway VIP package. The VIP package includes sweeping views across the entire circuit from the VIP area as well as a food and drinks package.
&nbsp;
<ul>
<li>Exclusive raised viewing platform</li>
<li>Individual tickets available for Thursday November 14 and Friday November 15</li>
<li>Platform open 6:00pm-late (Subject to change)</li>
<li>3-hour beverage package including beer, wine and soft drinks</li>
<li>Cash bar available outside of 3-hour beverage package</li>
<li>Cocktail food through the evening</li>
<li>Ticket includes General Admission to the VAILO Adelaide 500</li>
</ul>
&nbsp;

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